Refund Policy

Being a small business creating niche perfumes of the highest quality we have a strict non refund policy on all fragrances.

This is also due to hygiene and safety concerns

However should you have any complaints or feedback please dont hesitate to email us on info@maisonroyah.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We do not accept returns for any sample size perfume (10ml or 20ml.)

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges